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Ergonomics
An Introduction to Ergonomics
by Chris Adams
Ergonomics is a term thrown around by health
professionals and marketing mavens with a cavalier attitude.
For some, it has a very
specific meaning. For others, it covers everything under the sun.
With all this different
verbiage flying at you, you are probably starting to wonder, “What is
Ergonomics?”
Definition of Ergonomics
Ergonomics derives from
two Greek words: ergon, meaning work,
and nomoi, meaning natural laws, to create a word
that means the science of work and a person’s relationship to that
work.
The International
Ergonomics Association has adopted this technical
definition: "ergonomics (or human factors) is the scientific discipline
concerned with the understanding of interactions among humans and other
elements of a system, and the profession that applies theory, principles, data
and methods to design in order to optimize human well-being and overall system
performance."
That is not the most efficient
definition of what ergonomics is.
Let us keep things simple.
Ergonomics is the science of making things comfy.
It also makes things
efficient. And when you think about it, comfy is just another way of making
things efficient.
However, for simplicity,
ergonomics makes things comfortable and efficient.
What Is the Study of Ergonomics?
At its simplest definition
ergonomics, it literally means the science of work.
So ergonomists, i.e. the
practitioners of ergonomics, study work, how work is done and how to work
better.
It is the attempt to make work
better that ergonomics becomes so useful. And that is also where making things
comfortable and efficient comes into play.
Ergonomics is commonly thought
of in terms of products. But it can be equally useful in the design of services
or processes.
It is used in design in many
complex ways. However, what you, or the user, is most concerned with is, “How
can I use the product or service, will it meet my needs, and will I like using
it?”
Ergonomics helps define how it
is used, how it meets your needs, and most importantly if you like it. It makes
things comfy and efficient.
What Is Comfort?
Comfort is much more than a
soft handle. Comfort is one of the greatest aspects of a design’s
effectiveness.
Comfort in the human-machine
interface and the mental aspects of the product or service is a primary
ergonomic design concern.
Comfort in the human-machine
interface is usually noticed first. Physical comfort in how an item feels is
pleasing to the user.
If you do not like to touch
it, you won't. If you do not touch it, you will not operate it. If you do not
operate it, then it is useless.
The utility of an item is the
only true measure of the quality of its design. The job of any designer is to
find innovative ways to increase the utility of a product.
Physical comfort while using
an item increases its utility. Making an item intuitive and comfortable to use
will ensure its success in the marketplace.
The mental aspect of comfort
in the human-machine interface is found in feedback. You have preconceived
notions of certain things.
A quality product should feel
like it is made out of quality materials. If it is lightweight and flimsy, you
will not feel that comfortable using it.
The look, feel, use, and
durability of a product help you make a mental determination about a product or
service.
Basically, it lets you
evaluate the quality of the item and compare that to the cost.
Better ergonomics mean better
quality, which means you will be more comfortable with the value of the item.
What Is Efficiency?
Efficiency is quite simply
making something easier to do. Efficiency comes in many forms, however.
· Reducing the strength required
makes a process more physically efficient.
· Reducing the number of steps
in a task makes it quicker (i.e. efficient) to complete.
· Reducing the number of parts
makes repairs more efficient.
· Reducing the amount of
training needed, i.e. making it more intuitive, gives you a larger number of
people who are qualified to perform the task. Imagine how inefficient trash
disposal would be if your teenage child wasn't capable of taking out the
garbage.
Efficiency can be found almost
everywhere. If something is easier to do, you are more likely to do it. If you
do it more, then it is more useful.
Again, the utility is the only
true measure of the quality of a design.
And if you willingly do
something more often, you have a greater chance of liking it. If you like doing
it, you will be more comfortable doing it.
So the next time you hear the
term ergonomics, you will know what it means to you. And, hopefully, that is a
comforting thought.
Chris
Adams
Human
factors engineer and industrial designer
Human
systems integration lead at Strata-G Solutions, Inc.
Experience
Chris
Adams is a former writer for ThoughtCo who wrote about ergonomics for more than
nine years. Ergonomics is the study of how humans effectively interact with
their work environment. Chris has more than 11 years of experience working in
the field of human factors and ergonomics. He was a human factors and systems
engineer with Jacobs Engineering working on NASA's the Ares I and V rocket
systems. Chris later became the lead of human-system integration for Strata-G
Solutions, Inc.
Chris
specializes in furniture design and corporate identity and works as an
independent consultant on various design projects. His work for ThoughtCo
appears on many websites, newsletters, and books which focus on engineering
spaces for human use.
Education
Chris
Adams earned a Bachelor of Industrial Design (B.I.D.) in Industrial and Product
Design from Auburn University in 1999.
ThoughtCo
and Dotdash
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